Aquajet will increase aftersales companies for North American clientsadmin
Aquajet will now present elevated gear stock, enhanced components availability and aftersales service and help in North America. Via the components warehouse in Monroe, Washington, mixed with the service and demonstration services in St. Joseph, Missouri, and Stanhope, New Jersey, Aquajet will provide dependable help for patrons throughout North America – growing productiveness and shortening lead instances.
“Aquajet is dedicated to offering the most effective gear and buyer help within the trade,” mentioned Roger Simonsson, Aquajet managing director. “That is why we regularly work to enhance our merchandise and options. Current expansions to our gear, components and repair services enable us to up our sport and supply even higher service and help for our North American clients.”
Shared with Brokk, the lately expanded Stanhope, New Jersey, gear distribution and repair facility provides the corporate more room for elevated gear stock. Moreover, the added house permits the Stanhope crew to supply demonstrations onsite, offering a really perfect setting for patrons to expertise Aquajet’s versatile and modern Hydrodemolition robots and select fashions and attachments greatest suited to their wants. The Stanhope facility additionally provides choose gear servicing by appointment.
As well as, current upgrades to the components warehouse in Monroe, Washington, improve components availability for Aquajet Hydrodemolition robots and equipment. The stock of components ensures quick supply – typically in a single day beneath regular circumstances. Along with swift supply, Aquajet supplies technicians obtainable by telephone to assist clients shortly determine points, advocate required components and course of the order over the telephone. This direct service reduces downtime.
The demonstration and repair middle in St. Joseph, Missouri, homes a whole service advanced with a wash bay, workshop and welding station. A employees of full-time technicians supplies the absolute best options, lowering lead instances on companies from troubleshooting and routine upkeep to repairs and refurbishment. The method begins with an intensive inspection and evaluation of all essential machine parts. From there, technicians and house owners can stroll by way of the varied choices to match machine capabilities to operation wants. The service crew welcomes buyer mechanics to help in restore or refurbishment of their gear, permitting them the chance to be taught extra concerning the care and upkeep of their machines. Alternative components are backed by a 12-month guarantee in opposition to manufacturing defects. The power additionally provides house for gear demonstrations and coaching alternatives.